Putri, T.M. and Briliana, V. 2023. Pengaruh Trust, Commitment, Brand Image, Service Quality, dan Customer Value terhadap Customer Satisfaction: Studi Kasus pada Nasabah BSI di Jakarta. Media Bisnis. 15, 2 (Dec. 2023), 279-296. DOI:https://doi.org/10.34208/mb.v15i2.2195.