FAKTOR-FAKTOR YANG MEMPENGARUHI WORD OF MOUTH PADA NASABAH BANK . Media Bisnis, [S. l.], v. 13, n. 1, p. 21–30, 2021. DOI: 10.34208/mb.v13i1.950. Disponível em: https://jurnaltsm.id/index.php/mb/article/view/950. Acesso em: 22 jun. 2025.