“Mempertahankan Loyalitas Penikmat Kopi melalui Trust, Satisfaction, Value, Happiness dan Brand Image: (Studi Empirik Pelanggan Starbucks di masa Pandemi Covid-19)”, mb, vol. 14, no. 2, pp. 145–158, Sep. 2022, doi: 10.34208/mb.v14i2.1102.