Putri, Tasya Mega, and Vita Briliana. “Pengaruh Trust, Commitment, Brand Image, Service Quality, Dan Customer Value Terhadap Customer Satisfaction: Studi Kasus Pada Nasabah BSI Di Jakarta”. Media Bisnis 15, no. 2 (December 12, 2023): 279-296. Accessed July 3, 2024. https://jurnaltsm.id/index.php/mb/article/view/2195.